Terms and Conditions

1. Introduction
Welcome to Ofelia y Antelmo. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.

2. Definitions
Website: Refers to www.ofeliayantelmo.com.
User: Any person who accesses or uses our website.
Customer: Any user who makes a purchase through our website.
3. Use of the Website
Eligibility: To use our website and make purchases, you must be at least 18 years old or be under the supervision of an adult.
4. Products
Product Descriptions: We strive to describe and display our products as accurately as possible. However, if you have any questions before making your purchase, please contact us at hola@ofeliayantelmo.com for assistance.
Availability: All products are subject to availability, and we reserve the right to limit the quantity of products available for purchase.
5. Prices and Payments
Prices: Product prices are indicated in Mexican Pesos (MXN) and are subject to PayPal’s currency conversion to the current day’s exchange rate.
Payment Methods: We accept various secure payment methods. By providing payment information, you guarantee that you are authorized to use the selected payment method.
6. Shipping Policy
Please refer to our Delivery Policies for complete details on processing times, shipping methods, costs, and more.

7. Returns and Refunds
Return Policy: The only scenario in which we cover returns is if the item is damaged. You must notify us on the same day of delivery with supporting photos, and each case is subject to consideration. If this is the case, contact us and we will be happy to resolve the issue: hola@ofeliayantelmo.com
Each piece is unique, and in the case of garments, most are one-size-fits-all. No returns are accepted if the garment is not the desired size. Please carefully review the measurements shown in the description.
8. Intellectual Property
All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Ofelia y Antelmo (Gabriela Martínez Ortiz) and is protected by copyright laws and other intellectual property laws.

9. Limitation of Liability
Products: Ofelia y Antelmo is not responsible for any subsequent damage resulting from our products, beyond what is permitted by law.
10. Modifications to the Terms
We reserve the right to modify these terms and conditions at any time. Changes will take effect upon their posting on our website. It is your responsibility to review these terms periodically to stay informed of any changes.

11. Governing Law and Jurisdiction
These terms and conditions will be governed and interpreted in accordance with the laws of Mexico. Any dispute arising in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of Mexico City.

12. Contact
If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us:

Email: hola@ofeliayantelmo.com